FRM Solutions helps you manage your franchise relationships.
No matter the source of your leads, FRM seamlessly integrates with all of your lead sources and provides you the all-important, “speed to lead” that you require. FRM will also assure the consistent management of your process and keep your team on task with their candidates.
Franchisors need to keep candidates engaged and on track – and that simply does not just happen… It must be directed. FRM’s solution to this is our Candidate Portal: where you will lay down a track for your candidates to follow and guide their self-directed discovery, enabling them to always see where they are in the process, where they are headed next, and what they should expect to encounter along the way. Candidate activity in the Portal is tracked on the Seller’s dashboard, enabling your team to identify which candidates they should be focusing their time and energy on, as they are the prospects that are complying with your process and are most likely to continue tracking positively through the funnel.
Once a new franchisee has been accepted, the next most important day in the life of a franchisor is the day that unit opens for business. Managing all of the moving parts in that process is what FRM helps you accomplish. Whether the location is virtual or has a physical site, FRM gives you a tool to assist with real time collaboration on Gantt style charts for each and every project under management. Triggers, alerts and task dependencies assure logical relationship management to track all milestones and communicate them accordingly.
A franchise company can only operate and have sustainable growth if there is a consistent experience. But a franchisor can only truly manage expectations through legal and compliance.
When you own the franchise, you’re trusting people to deliver on the promise of your brand, and what’s a brand if it’s not a promise?
Therefore, keeping a franchisee compliant is important – you can do that with FRM. Your franchisees have to stay true to the experience of your brand. We all know that franchise documents and compliance agreements are intense (and rightly so!), but they are the glue that holds everything together – even when there’s over 200 units.
Franchisors and franchisees rely on accessible, relevant, and up to date information in order to make informed operating decisions. Unfortunately, the large scale and subtle intricacies associated with the franchise industry often mean that channels of communication and informational flow are poorly managed. Ultimately, this hurts sales, growth, productivity, and brand image.
FRM Solutions mends this disconnect between the franchisor and franchisee by providing each with a powerful set of tools – which ensure that vital information is accessible.