Premier Support

Premier Support 2018-04-07T06:37:53+00:00

Premier Support

Our most successful customers take advantage of Premier Support to achieve the highest return on their FRM investment.

Benefit from FRM best practices and franchise growth management programs to accelerate usage and adoption. Drive business value with an assigned consultant delivering personalized reviews and recommendations.

Get support when you need it. Whether you have how-to questions, technical issues, or need developer support, we give you fast, expert answers.

  • 1-business day initial response
  • Priority access to our most skilled consultants
  • Troubleshooting, personalized training, system configuration, and remote access support
  • Administration services for ongoing application maintenance
  • Your internal FRM administrator will work with our team of certified experts to update your FRM configuration

Quickly train your entire team on FRM. They’ll get the expertise they need, right when they need it.

  • Training plans and role-based learning paths
  • Customizable training templates for you to customize and deliver in your preferred format