Value Assurance Program
Depending on your Value Assurance Program (VAP), you have access to additional resources, customized reports and CSM support and consulting time. Please reference your MSA Exhibit A for more information on your VAP program. If you are interested in access to a higher level of consulting or number of customized reports per quarter, you have the option to upgrade your VAP level at any time.
- We highly recommend reviewing your agreement for more information on the way FRM supports you through Basic and Premier Support services. If you have further questions about specific needs related to support or billing, please submit a ticket through the FRM Client Support system (access our Client Support User Guide here). Our team will be happy to answer any questions.