FRM Privacy Policy

FRM SOLUTIONS, LLC. (“FRM Solutions “, “we” or “our”), a Georgia Limited Liability Company, is the owner and operator of this web site (the “Site”). BY UTILIZING THE SITE AND ENTERING INFORMATION ABOUT YOURSELF OR YOUR BUSINESS, YOU (THE “USER”) HEREBY AGREE TO BE LEGALLY BOUND BY THIS PRIVACY POLICY, AS AMENDED FROM TIME TO TIME. IF THIS POLICY IS NOT ACCEPTABLE AND YOU ARE UNWILLING TO BE BOUND BY IT, PLEASE DO NOT ENTER ANY INFORMATION ABOUT YOURSELF OR YOUR BUSINESS THROUGH THIS SITE.

Commitment to Privacy

FRM respects the privacy of every individual who uses this website (the “Site”). This Privacy Policy outlines the information FRM will collect and how we will use that information. Therefore, please read this carefully before entering any information about yourself.

Personally Identifiable Information

When you visit this Site, we will not collect any personally identifiable information about you (such as your name, address, telephone number or e-mail address) unless you provide it to us voluntarily. If you opt not to provide us with personally identifiable information, no material consequences will result, although you may be unable to submit information requests through this Site.

Use of Personally Identifiable Information

FRM may store and process your personally identifiable information in order to better understand your needs and to learn how to improve our site and services. We may also use your personally identifiable information to contact you (for example, we may send you marketing or promotional materials or other information, we may respond to your comments or requests for information, we may ask you for feedback on our site and services or we may contact you if needed in the course of processing your requests). FRM may also use your personally identifiable information in accordance with any agreements that you may have entered into with FRM. We may also enhance or merge personally identifiable information with data obtained from third parties for any of the foregoing purposes. FRM will not give or sell your personally identifiable information to any outside organization for the organization’s own use without your consent. Your information may be shared with agents or contractors of FRM in connection with services that these individuals or entities perform for FRM. Nothing in the Privacy Policy shall be deemed to prohibit FRM from disclosing your identity or information if FRM is required by law to do so.

Security

FRM will make reasonable efforts to keep secure the data you provide us and will take reasonable precautions, such as using a secure server, in an effort to protect your personally identifiable information from loss, misuse or alteration. Agents or hosting contractors of FRM who have access to your personally identifiable information in connection with providing services for FRM are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for FRM.

Children

A Note to Children and Parents: FRM intends that this Site be used by adults only. Children: before sending any information about yourself over the Internet to us or anyone else, be sure to ask your parents for permission. Parents: Arke recommends that parents take an active role in their children’s use of the Internet. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us at the e-mail address, phone or mailing address provided by this website if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our databases.

Non-Personally Identifiable Information Collected Automatically

In some cases, FRM may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet browser or computer operating system you are using and the domain name of the website from which you linked to our site or general demographics. FRM does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.

Contacting Us Regarding Your Personally Identifiable Information

If you have submitted personally identifiable information through an FRM website, or if someone else has submitted your personally identifiable information through the foregoing, and you would like to have that information deleted from our database, please contact FRM via e-mail at marketing@frmsolutions.com, or send a letter to our Privacy Compliance Coordinator at FRM Systems, LLC, ATTN: Courtney Roth, 2870 Peachtree Rd NW, Suite 915-1386, Atlanta, Georgia 30305. We will then use reasonable efforts to remove your personally identifiable information from our files, unless we are entitled or required to retain it pursuant to other agreements or by law. You may also contact us through either of the above methods to request the personally identifiable information that Arke has collected about you through its websites. Arke will use reasonable efforts to supply you with this information and correct any factual inaccuracies in this information. If you have any questions about this Privacy Policy, please contact us by email or regular mail as stated above.

Changes to Privacy Statement

Because of changes in Internet technology and practices, this Privacy Policy, and our security and other policies may change from time to time. Please consult this portion of the Site for important changes to the Privacy Policy as they occur. Unless otherwise provided in an agreement between you and FRM, by using the Site after FRM posts any changes to this Privacy Policy, you agree to accept those changes, whether or not you have reviewed them, and such acceptance shall be deemed legally conclusive. If at any time you choose not to accept the terms of this Privacy Policy, you will not use the Site and enter information about yourself or your business.

Third-Parties

We may share your data with the following third parties for the reasons identified:

  • SignRequest: Electronic signature processes.
  • Twilio: Communication and messaging services.
  • SendGrid: Email delivery and communication.
  • WPEngine: Website hosting and infrastructure.
  • Kantata: [Reason for sharing with Kantata. E.g., “Data analytics and processing.”]
  • TeamWork: Project management and team collaboration.
  • Microsoft Azure DevOps: Software development, testing, and deployment.
  • Jira: Issue tracking and project management.

Links to Third Party Sites

FRM will have no liability for any personally identifiable information (including credit card information) entered on third-party sites navigated to by the user from the Site. FRM has every intention of providing links to only proven, secure sites from the Site, but cannot be responsible for any information entered by the user on a third-party site.

No Liability for Acts of Third Parties

Although FRM will use reasonable efforts to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. FRM will have no liability for disclosure of information due to errors in transmission or unauthorized acts of third parties. In addition, FRM will release specific information about you to comply with any valid legal process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.
Please note that if you give out personal identification information online — that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums. You disclose such information at your own risk.

GDPR Disclosure

Corporate Headquarters
3400 Peachtree Rd #340
Atlanta, GA 30326