FRM Digital Library
FRM Solutions provides a range of support services. A description of Basic and Premier support services, including standard response time, can be found in our Online Resource Center.
Featured Videos
Training Videos
- Tracking E-mails with the Outlook Plug-in (3:42)
- Creating Drip Campaigns (7:49)
- Creating Email Templates (5:15)
- How to Use HTML Templates (3:13)
- Creating Personal Views and Dashboards (7:43)
- How to Access FRM From Your Desktop or Mobile (4:37)
- Managing Users in FRM (4:17)
- How to Use FRM Client Support (3:29)
- Project Planner: How to Get Started—Coming Soon
- Project Planner: How to Manage a Project—Coming Soon
- Franchisee Gateway: How to Use Project Planner—Coming Soon
FRM User and Training Guides
- Client Support Guide
- User Management Guide
- FDD Management Training Guide
- Global CRM Topics
- Advanced CRM Training for Power Users
- Franchise Information Manager (FIM)
- Franchise Sales
- Outlook Plug-in Installation Guide and FAQ
- Email Template Creation Guide
- Project Planner: How to Get Started
- Project Planner: How to Manage a Project
- Franchisee Gateway: How to Use Project Planner