In the midst of the day-to-day onslaught of running a business, the last thing a franchisee thinks about is what email contained that LTO guide attachment, or where he saved this year’s updated operations manual. One of two things happen: he either ignores something important, or he clogs your communication channels with unnecessary emails and calls trying to find what he needs. Franchisee Gateway is the one central place your franchisee can access necessary information, stay up to date and cut down on the time it takes to manage his business.
Improve Franchisee Relations with Franchisee Gateway
“Culture is simply a shared way of doing something with passion.”
Brian Chesky, Co-Founder & CEO Airbnb
- Save time locating documents. Based in SharePoint, Franchisee Gateway offers a powerful document library where you can provide your franchisees with organization-wide files. No more emailing field consultants or local store marketing managers, asking for updates.
- Keep franchisees on track. Here your franchisees can log in and manage their side of one or many projects through the front-facing piece of Project Planner. You can embed links to resources for any task right in the task list.
- Get help. Our ticketing system, Case Management, allows Franchisee Gateway users to submit help requests for urgent issues or general questions. Cases are directed to appropriate corporate team members in real-time.
- Streamlines logistics and finance operations. Entering sales as part of FRM’s Royalty Management solution, or placing orders through Product Ordering, streamlines financial operations and relieves the loads of your logistics and finance teams.