FRM Online Documentation and Support
FRM Solutions provides a range of support services. Support requests and questions can be submitted through the Client Support portal in the FRM Help Center. For more information on how to submit a request, download the guide below.
FRM Presents: Weekly Webinar Series
Training Videos
- Tracking E-mails with the Outlook Plug-in
- Creating Drip Campaigns
- Creating Email Templates
- How to Use HTML Templates
- Creating Personal Views and Dashboards
- How to Access FRM From Your Desktop or Mobile
- Managing Users in FRM
- Project Planner: How to Get Started—Coming Soon
- Project Planner: How to Manage a Project—Coming Soon
- Franchisee Gateway: How to Use Project Planner—Coming Soon
Solution Quick Views
FRM User and Training Guides
- Global CRM Topics
- Advanced CRM Training for Power Users
- Franchise Information Manager (FIM)
- Franchise Sales
- Outlook Plug-in Installation Guide and FAQ
- User Management Guide
- FDD Management Training Guide
- Email Template Creation Guide
- Project Planner: How to Get Started
- Project Planner: How to Manage a Project
- Franchisee Gateway: How to Use Project Planner